CRM Modernization

Modernized CRM and sales automation with integrated reporting and workflows.

Enterprise Retail Co CRM • Automation • Integration 2022

Client

Enterprise Retail Co

Services

CRM, Automation, Integration

Tech

Node.js, React, Salesforce

Year

2022

Team

Fragmented customer data and slow manual processes limited personalization.

We centralized customer data, automated lead routing and built custom dashboards to surface high-value opportunities.

Sales conversion improved and time-to-close shortened by 25%.

Duration

5 months

Team

7 engineers

Tech

Node.js, React, Salesforce

Impact

25% faster sales cycles; improved lead conversion

25% faster sales cycles; improved lead conversion

“Their integrations unlocked actionable customer insights and faster sales cycles.”
— Director Sales Operations, Enterprise Retail Co

Reduced infrastructure costs by 40% through strategic cloud migration.

Developed and launched an award-winning mobile app reaching 1M+ downloads.

Built ML models improving operational efficiency and customer satisfaction.